At COTTN, we want to ensure that you are completely satisfied with your purchase. For information regarding our exchange and refund policy, kindly refer to our dedicated page on delivery and returns. You can find all the details you need by visiting the following link: https://cottn.com/pages/delivery-returns.

We're here to assist you! For any inquiries, concerns, or support, you can easily reach our customer care team via email at info@cottnfashion.com. Don't hesitate to get in touch, and we'll be more than happy to help you with whatever you need.

If you’re not quite sure which size is right for you, refer to our size guides. They’re located underneath the available sizes for each of our products.

We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.

Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund. As a reminder, domestic return shipping is free.

Our products are manufactured at the source of raw materials, empowering villages and towns to grow or produce these materials. By redefining production standards, we strive to promote sustainable industrial growth on a global scale, creating opportunities for development in various regions worldwide.

Before making a purchase, it's crucial to ask the following questions in order:

1. How is it made?
   Inquire about the production process to understand the materials used and the environmental impact.
2. Who made it?
   Seek transparency on the workforce and farmers behind the product, ensuring fair labor practices and ethical standards.
3. Where is it made?
   Discover the origin of the product to assess its carbon footprint and support local or sustainable production.

Remember, don't be discouraged if answers aren't readily available. By consistently posing these questions, we can inspire corporate leadership to take notice and provide more information. Shopping should be a thoughtful process, akin to casting your vote for ethical and sustainable practices.

Yes! At COTTN, our core mission is to empower individuals and embrace local practices while ensuring our products reach a global audience. By working together, we aim to elevate the living standards of our partnering teams and communities. We firmly believe that the key to an economically sustainable system lies in the symbiotic relationship between designers, farmers, workers, products, and consumers, all sharing a common goal of fostering a fairer world to live and work in.

Here are some tips to make your COTTN clothes last longer:

1. Machine Wash with Like Colors: Always wash your organic cotton clothing separately or with similar colors to prevent color bleeding or transfer.
2. Use Mild Detergent: Opt for a gentle, eco-friendly detergent without harsh chemicals or bleach to maintain the quality and softness of the fabric.
3. Wash in Cold Water: Choose a cold water setting on your washing machine. Washing in cold water not only helps preserve the colors but also reduces energy consumption. We advise washing your COTTN clothes at a maximum of 40 degrees Celsius.
4. Gentle Cycle: Select a gentle or delicate cycle to minimize friction and prevent excessive wear and tear on the fabric.
5. Avoid Overloading the Machine: Don't overload the washing machine to ensure that the garments have enough space to move freely during the wash cycle.
6. Prefer Line Drying: Whenever possible, air dry your organic cotton clothing by hanging it on a clothesline or drying rack. This helps preserve the fabric and minimizes energy usage.
7. Iron on Low Heat (If Needed): If ironing is necessary, use a low heat setting and iron the clothing inside out to avoid direct contact with the fabric.
8. Avoid Fabric Softeners: Steer clear of fabric softeners as they can leave a residue on the fabric and reduce its absorbency.
9. Store with Care: Fold your organic cotton garments neatly and store them in a cool, dry place away from direct sunlight to maintain their quality.

Absolutely! We are delighted to offer repairs on garments to ensure your COTTN pieces last longer and stay in great condition. If you find your garment in need of repair, simply reach out to us at info@cottnfashion.com before sending it in. Let us know what repair is needed, and we'll take care of the rest. Rest assured, the cost of repairs is on us! We're committed to providing excellent service and making sure you can continue enjoying your COTTN clothing for years to come. Feel free to contact us if you have any further questions or need assistance. Happy wearing!Answer